The National Telecom Regulatory Authority (NTRA) approved the establishment and operation of 173 new mobile towers in five governorates, in order to improve service quality in the affected areas.
It added in a press statement that it had carried out a series of judicial seizures in the Delta region, and Alexandria and Cairo governorates, to control the non-conforming network boosters that affect the quality of communication services, and more than 300 non-conforming antenna boosters were seized. This led to an improvement in the quality of voice services by 40% and data transmission services by 70% in the affected areas after removing these devices from them.
Meanwhile, the National Center for Quality Control of Communications Services at NTRA issued, on Monday, its report for the second quarter of 2021.
The report presents indicators of the quality of voice and Internet services provided by telecom companies operating in the Egyptian market. Tests were conducted to measure the quality of mobile phone services for 81 regions for each operator.
The improvement in service quality was monitored in 3 areas at the end of June 2021 compared to March of the same year, as a result of continuous coordination with operators to solve service quality problems, and work is underway with them to improve the quality of services provided in the rest of the affected areas by accelerating the mechanisms for building towers, and preparing networks to work at new frequencies.
According to the report, Vodafone Egypt’s network was tested in 81 regions, and a total of 17 regions were monitored suffering from poor quality of voice and data services, especially the Delta, Suez Canal, and Alexandria.
34 regions were affected by the poor quality of voice and data services, especially the Delta, Upper Egypt, and Alexandria on the Orange Egypt.
28 regions were monitored suffering from poor quality of voice and data services, on top of which are Upper Egypt, Delta, and Suez Canal, for Etisalat Misr.
The report monitored 35 regions suffering from poor quality of voice and data services, especially Upper Egypt, Delta and Alexandria on WE network.