E-commerce sales in Dubai are expected to rise 23% to $27 billion in 2022, said a top official, noting that the shift in the consumers’ trends and behaviours after the pandemic is expected to raise use of e-marketing channels 10%.
Ahmed Mahboob Musabih, Director General of Dubai Customs, was speaking on the sidelines Gitex Technology Week 2020 in Dubai.
Musabih stated that there is a good opportunity for Dubai to turn into an e-commerce central hub for African, Gulf, Middle Eastern and South American markets.
One of the projects that Dubai Customs is showcasing in Gitex Technology Week 2020 is the Cross Border e-Commerce Platform; the collaborative blockchain-based e-commerce platform, which caters to the needs of all stakeholders in the ecommerce supply chain.
Dubai was ranked as the fastest-growing e-commerce market in Mena thanks to a very advanced technological infrastructure and the growing number of tech-savvy consumers, he said.
“This year has been announced as the year of preparing for the next 50 years, and we are well prepared for that through a number of outstanding projects including the Cross border e-commerce platform. It is the first of its kind in the region that supports all stakeholders in the supply chain. This will reduce cost on e-commerce that result from returned goods, storage and transportation by 20%,” Musabih concluded.