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stc launches campaign that focuses on providing existing and new customers with access to all stc products and services online and with ease

Kuwait Telecommunications Company - stc, a world-class digital leader providing innovative services and platforms to customers enabling the digital transformation in Kuwait, announced that customers can take advantage of the telecom provider’s exclusive offers and services by downloading the mystc application or visiting www.stc.com.kw, and access all their needs while at home.

stc’s recently launched campaign “#while_at_home”, focuses on providing existing and new customers with access to all stc products and services online and with ease. The campaign also falls in line with the Company’s strategy to enable digital transformation in Kuwait, while supporting the Kuwaiti government’s instructions directing people to stay at home in the battle against the Coronavirus (COVID-19) pandemic.

In a statement released by stc, the Company announced that through downloading the mystc application or by visiting stc’s website, customers can benefit from an array of services from the comfort of their homes, without having to visit one of stc’s branches. These services include paying bills, recharge prepaid lines, controlling voice and data plans, activating and deactivating services, purchasing gaming devices and cell phones, subscribing to data plans and purchasing routers, accessing the latest offers, in addition to other online shopping services with free of charge delivery.

stc's digital channels also provide several exclusive offers for new and existing customers.

Commenting on the new campaign, Chief Commercial Officer (CCO) of stc, Haneen Ibrahim Al-Fulaij, said, “As promised, we continue to offer new services and exclusive offers to enhance our customers’ experience while providing the latest devices and uninterrupted services. We will continue to explore innovative methods to allow our customers to gain access to all their telecom needs online while at home.”

She added, “This campaign was launched to enrich our customers’ online experience with instantaneous access to our digital channels. stc is offering all its products and services through our website (www.stc.com.kw), mystc mobile application, and E-Store with free delivery in Kuwait. The “#while_at_home” campaign follows the government’s orders to ensure the health and safety of both citizens and residents alike. stc will continue to show its support to the people of Kuwait during this difficult time while implementing its strategy to enable digital transformation in Kuwait.”

Al-Fulaij concluded by saying, “We highly appreciate and are thankful for the preventative measures taken by the local authorities in battling the current global pandemic. In our role, stc will continue to seek collaborative opportunities with the various government entities who have taken precise and diligent action in responding to the crisis and reducing the spread of infection.”

It is worth mentioning that stc previously announced new promotions on voice plans, 5G internet and Jawwy TV packages available through the Company’s online store with deliveries free of charge for both new and existing customers.

To enrich customers’ home entertainment experience, stc recently offered subscriptions to Jawwy TV, stc Kuwait’s exclusive service with original and premium content, with over 120 free-to-air and paid channels. Jawwy TV provides a rich array of free and premium live channels that include MBC, Star, National Geographic, Fox Channels, Fight Channel, in addition to exclusive content from StarzPlay, Wide Khaliji, BluTV and more, all under one subscription, providing an unmatched user experience.

stc has also made switching from 4G to 5G internet packages easier by offering customers 5G service in addition to a 5G router for KD 5 monthly. Customers can stream their favorite shows, play games, surf the web and work remotely at high internet speeds, low latency and instantaneous connectivity using Kuwait’s largest 5G network.

Customers can also get the latest smartphone devices with ultimate convenience through stc digital channels with the all new KD15 postpaid package available on all stc digital channels, offering unlimited local calls in addition to 500GB internet as well as selecting the preferred device from iPhone, Samsung and HUAWEI.

To find out more about stc’s promotion, sponsorships and events, follow stc’s official social media platforms, visit one of stc’s branches, download mystc mobile application, visit www.stc.com.kw or contact the customer service center by dialing 102 for around the clock assistance.



Source: stc Press Release

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