VIVA Bahrain, the Kingdom’s leading telecommunications service provider, was awarded from the International Finance Awards 2019, winning the distinguished “Best Digital Transformation Telecom Company” and “Best Customer Service company in Telecommunications” award. The awards were presented to VIVA in acknowledgement of its digital transformation journey and world-class customer experience.
VIVA Bahrain CEO. Eng. Nezar Banabeela commented: “We are honoured to be highly recognized from the International Finance Awards 2019 for our strides in Digital Transformation and Customer Service. These awards stand testament to our game changing digital services, such as VIVA Cash, a smart digital wallet, VIVA Self Service Machines, innovative self-service digital branches, VIVA Skiplino, a cloud-based queuing system, VIVA Connected Life and more”.
He added “As our digital transformation journey trail blazes ahead, it steps us closer to our vision for 5G, to enrich the lives of our customers even further and create and elevate a truly integrated digital service experience”.
This award adds to the many awards, which VIVA has won since its inception, including “Best Digital Transformation” and “Best Customer Service” at Global Business Outlook Awards 2018, “Best Enterprise Service” inTelecoms World Middle East (TWME) 2018 Awards, LYNX Awards for Best campaign at the Dubai LYNX 2018 and Excellence in Community at the Bahrain International CSR 2018 and “Best Digital Service” at TWME 2016 to name a few.
The International Finance Awards is hosted by International Finance, a premium financial and business analysis magazine, a UK based company that aims to recognise and reward excellence in business to companies all over the globe.
Source: https://www.viva.com.bh/content/digital-transformation