Accenture (NYSE: ACN) has been selected by Hawaiian Airlines (NASDAQ: HA) to support recruiting efforts for the company’s recently opened information technology (IT) center in greater Phoenix.
Drawing on its expertise in developing proactive recruiting models to deliver high-value, IT-focused and skilled talent, Accenture will help create a recruitment program that is closely integrated with the airline’s corporate strategy and human capital strategies.
Hawaiian Airlines expects to hire more than 100 IT professionals for its Phoenix Technology Center. Combined with the over 250-person Honolulu Technology Center, Hawaiian Airlines will develop solutions that enhance and transform its operations, as well as provide additional layers of security and redundancy for the airline’s IT systems and personnel. The Arizona facility is the airline’s first such center outside of Hawai‘i, and is a complement to the carrier’s current IT workforce.
“This facility serves as an additional incubator for continued IT innovation and development. Working as one team, our Honolulu and Phoenix centers will deliver customer experience and operational solutions for the airline,” said John Jacobi, senior vice president of IT at Hawaiian Airlines. “Commercial aviation is heavily dependent on technology and creating better connections with customers through IT innovations can also pay dividends in improving our brand affinity and customer loyalty. We’re excited to have Accenture help us lead this transformational recruitment program, capitalizing on Accenture’s knowledge of the local IT market and relationships with regional colleges and universities.”
Jonathan Keane, managing director of Accenture’s Aviation practice, said, “We’re excited to be working closely with Hawaiian Airlines to help manage recruiting efforts for its new IT center. Leading companies like Hawaiian Airlines see the advantage of efficient recruitment processes that deliver high-quality engaged hires to provide a competitive advantage that can positively impact business performance.”
Sandra Watson, President & CEO of the Arizona Commerce Authority, said, “Hawaiian Airlines’ new IT center will help enhance the Phoenix area’s reputation as a regional hub for technology and innovation. This effort is reinforced by recruitment support from Accenture, which knows the Arizona market and is an important technology employer itself with more than 300 people and decades of service in our state.”
Hawaiian Airlines announced last November that it would open an IT center in Arizona in the first quarter of 2019.