The Western Union app available for iOS and Android users was launched through Aman Exchange, and provides consumers another digital option to send money, and follows the recent launch of Western Union’s transactional website.
“Through our digital services, we are connecting more people across borders than ever before. The roll out of our mobile app in Kuwait is part of our commitment to invest in digital innovation in the region, making sure we are wherever our customers are – both online and offline. No matter where consumers choose to use Western Union, we are committed to offering them the highest quality of service,” said Hatem Sleiman, Regional Vice President, Middle East, Pakistan and Afghanistan, Western Union.
Western Union has activated a promotional rate of KD 0.5 per transaction (up to a value of KD 1,500) until 31 December 2017. With an online presence in more than 40 countries, Western Union is one of the largest digital money transfer operators in the world.
Adel Al Muzaini, General Manager of Aman Exchange added, “The new app enhances Western Union’s existing digital offering, allowing consumers to send money on the platforms that are most convenient for them. The app provides users instant access to Western Union’s money transfer services, right at their fingertips.”
In addition to enabling customers in Kuwait to send money on the go, any time, the app shows current exchange rates and fees, lists past and pending transactions, and provides round-the-clock customer service. Customers can track money transfers directly from their mobile device, or find any of Western Union’s 550,000 global Agent locations, where money can be collected. In line with Central Bank of Kuwait regulations, prior to the first use, customers are required to pre-register on the app, as well as to register in person with their national ID at one of the 13 Aman Exchange locations. Consumers already registered on the westernunion.com website do not need to register again to use the app.
Source: http://cpifinancial.net/news/post/43804/western-union-launches-new-money-transfer-app-in-kuwait