RAKBANK, one of the leading banks in the United Arab Emirates (UAE), in partnership with Diebold Nixdorf, the leader in driving connected commerce, has launched Samsung Pay on their ATMs. With more than 250 Diebold Nixdorf (NYSE: DBD) ATMs, RAKBANK is maximizing consumer convenience by enabling cardless ATM transactions via the Samsung Pay mobile wallet on their smartphones.
The Samsung Pay solution on ATMs is an end-to-end contactless process that offers an effective, secure, convenient and easy-to-use digital solution that enables consumers to withdraw cash without a card at RAKBANK ATMs. Once a consumer is registered for a Samsung Pay account, the user can easily begin to use the cardless solution by tapping their device to the near field communications (NFC) reader on the ATM. Once detected, the consumer enters their PIN and completes the transactions as normal.
“Diebold Nixdorf was the first in the world to enable a live deployment and direct interaction between a phone and an ATM,” said Habib Hanna, Diebold Nixdorf managing director, Middle East. “Years later, we continue to pioneer cardless transactions with our mobile-enabled solutions that bridge the physical to digital worlds of cash to truly drive connected commerce.”
According to an ATMMarketplace.com report, mobile integration is one of the top three trends that will impact the ATM industry worldwide. Pre-staged mobile withdrawals will become the most popular and secure method for accessing cash—leading to greater consumer convenience and satisfaction.
“We are the first bank in the Middle East to launch Samsung Pay solutions to ATMs and it not only simplifies the customer experience when withdrawing cash, but also offers them the utmost convenience,” said Peter England, CEO of RAKBANK. “We are delighted to have worked with Diebold Nixdorf and Samsung Pay to take advantage of this innovative and reliable digital service. RAKBANK is fully committed to placing our customers’ needs first and providing them with highly convenient, secure, and simple digital banking services,” added Peter.