TAS United, LLC is pleased to announce the launch of Voice Logger Cloud Storage, a cutting-edge software application for call centers and answering services that securely transfers all voice recordings to cloud storage. The software meets all requirements for HIPAA compliance and offers unlimited cloud storage. TAS United will unveil the software during the National Amtelco Equipment Owners (NAEO) Annual Conference in San Antonio, March 12-15, 2017.
TAS United’s Voice Logger Cloud Storage software operates in tandem with Amtelco’s Voice Logger software. It processes all voice recordings that a call center accumulates and securely transfers the voice recordings to cloud storage. Recordings are moved to Amazon Simple Storage Service (Amazon S3) using an encrypted connection to maintain security and HIPAA compliance. The organizational structure and integrity of the recordings are retained for easy retrieval by Amtelco’s web portal, as well as other third-party web portals.
„The call center industry is trending away from traditional storage servers to web-based applications in an effort to streamline their operations,” said Kevin Ryan, Managing Partner – Business Development at TAS United. „Our Voice Logger Cloud Storage software is a practical, effective solution that addresses two key needs expressed by call center owners and IT staff – enhanced security to meet all HIPAA requirements and limitless cloud-based storage. This software is innovation at its best.”
Voice Logger Cloud Storage is available for download via TAS United’s website at www.tasunited.com. The software requires that the user sign up for Amazon Web Services and set up storage with Amazon S3. Voice Logger Cloud Storage will remain free for all NAEO members. A fee will only apply for support provided by TAS United.
To learn how TAS United can help your business streamline its call processing and answering services, please call 210-561-8700 or 800-994-2311 or visit www.tasunited.com.
About TAS United, LLC
TAS United, LLC, a woman-owned telecommunication company with offices in San Antonio, Houston, and Beaumont, Texas, provides highly-personalized, secure call processing solutions for their customers throughout the country. Operating from a custom technology platform supported by trained bilingual representatives, TAS United delivers live and automated answering services and customized scripting to customers in a myriad of industries, including: healthcare/medical, construction, education, energy/natural resources, legal, real estate, government, hospitality, and e-commerce. Established by uniting three Texas-based answering services and a call center technology company, TAS United is uniquely positioned to manage call processing operations for small, locally-owned businesses to large, national corporations. The company’s founding partners have extensive industry experience, which enables them to maintain a strong focus on product innovation and a dedication to elite customer service in today’s highly competitive answering service market.