Orange Business Services has signed an ICT contract with the Dr. Samir Abbas Hospital in Jeddah, Saudi Arabia to deliver a range of advanced IT e-Health solutions. The contract aims at improving patient care, decreasing cost and enhancing the working environment within the hospital.
Dr. Samir Abbas Group is one of the largest and most established medical groups in Saudi Arabia in the field of Assisted Reproductive Technology (ART) and Women Wellness with four centers in the Kingdom. The new Dr. Abbas Hospital is a 140-bed private hospital providing specialized services in a prime location in Jeddah.
Dr. Samir Abbas Hospital in Jeddah is at the forefront of the digital wave that is changing the way services are delivered in the Kingdom. The ICT contract with Orange paved the way for a recently implemented infant protection and tracking solution. A tamper-proof RFID ankle band is attached to the baby which enables location tracking of the infant and sets off an alarm if the infant is moved out of a predefined area within the hospital. This reassures parents and eliminates the risks of abduction and baby swapping.
Orange will also implement an information and entertainment solution called “patient infotainment”. It provides bedside terminals that incorporate on-demand movies and TV, phone and Internet access, including email, web browsing, hospital intranet, staff alerts, and calls for assistance. Patients can also view their files and their individualized educational material. The system also enables medical and nursing staff to browse medical files and investigations, and input their findings and orders electronically.
ICT key enabler for healthcare in Saudi Arabia
Saudi Arabia is building new hospitals and medical cities to meet the needs of growing populations. With the healthcare sector seeing ICT as a key enabler, Saudi Arabia is a strategic market for Orange Business Services in the region. Orange addresses the healthcare sector in the Kingdom through the local team operating through the local company - Orange Business Arabia - with the support of the strategic business unit Orange Healthcare, which is dedicated to supporting the digital transformation of the healthcare sector.
Laurent Marini, Managing Director Saudi Arabia, Bahrain and Oman for Orange Business Services/Arabia, said: “Dr. Samir Abbas Group is undergoing a digital transformation and adopting the latest advanced technology to enhance the patient experience. Saudi Arabia is one of the most dynamic and exciting markets in the entire Middle East, where digital transformation is having a major impact and creating the need for a digital partner such as Orange. Our aim is to support Saudi Arabia’s achievement of its 2030 vision and its 2020 National Transformation Program, and to be the digital partner of choice to the government, major infrastructure projects and enterprise sector.”
Professor Samir Abbas, Director of the Board of Dr. Samir Abbas Hospital, Senior Consultant Obstetrician and Gynecologist and Assisted Reproductive Technology Subspecialist, said: “Our hospital is providing the state of the art specialized medical services and has built a very strong and innovative information technology infrastructure. This infrastructure relies upon the latest in virtualization hardware and internet protocol (IP) software, such as nurse call, IP telecommunication, IP television, IP signage, infant abduction protection, hospital information system and picture archiving and communication system. The hospital contracted with Orange Business Services to integrate the various software applications in order to enhance patient safety and provide an enjoyable and comfortable patient experience.”
In Saudi Arabia, Orange Business Services has developed strong customer relationships across the Kingdom in a range of key industries, such as Oil & Gas, healthcare, banking and more recently, smart cities. In addition, Orange supports government bodies and other growing local KSA companies as they expand beyond the Kingdom, as well as the multinational companies which operate within Saudi Arabia. In 2012 Orange Business Services established a local company, Orange Business Arabia and operates from three offices in the main cities across the three provinces of KSA – Riyadh, Jeddah and Dammam. The growing team includes specialists in pre-sales, sales and customer service, as well as consulting.
Source: OBS