Nepalese mobile operator Ncell has signed a deal to improve its customer support systems using solutions from network analytics and monitoring firm Polystar. Polystar’s Network Insight and Customer Insight products provide real-time intelligence on 2G and 3G network and service performance which can be used by engineers and customer service agents. Ncell says the deal will boost operational performance and improve customer experience. Ncell is majority owned by TeliaSonera and is the largest of Nepal’s two mobile operators, with around 12.5 million subscribers at the end of June 2015, according to TeleGeography’s GlobalComms Database.