CSG International says that it has struck a deal with Liberty Latin America to streamline its wholesale business and unify its operations across multiple lines of business in 21 countries across Latin America and the Caribbean.
According to a statement from CSG, Liberty Latin America has adopted CSG’s digital wholesale suite to consolidate and optimize wholesale rating, charging and settlement processes.
Liberty Latin America said the solution will not only reduce its opex, but also simplify its partner agreement and business relationship management. This will help it accelerate time to market and strengthen B2B partner relationships.
Sruta Vootukuru, VP and chief digital and carrier officer for Liberty Latin America, said the solution gives the operator the operational efficiency and visibility it needs to engage more effectively with its partners and gain a clearer view of future revenue growth opportunities.
“With a stronger partnership ecosystem, we can bring even more cutting-edge, personalized offerings to our customers across Latin America and the Caribbean, setting us up for business growth and differentiation in a booming market,” he said in a statement.
Ian Watterson, SVP for Go-to-Market at CSG, said that the solution will deliver operational improvements that allow Liberty Latin America to manage its wholesale partner ecosystem with ease and deep insight – which it will need, as the Latin American and Caribbean telecom markets are poised for powerful growth in the next few years.
“As telcos evolve beyond traditional connectivity and expand their partnership ecosystem to offer new digital services, the backend complexity multiplies – and wholesale is not immune to these challenges,” he said.