Ahead of the Eid al-Fitr 1446 H celebration, Indosat Ooredoo Hutchison (Indosat or IOH) continues to strengthen its commitment to delivering the best digital experience for the people of Indonesia.
By integrating artificial intelligence (AI) into its network, Indosat ensures that the surge in communication needs during the Eid holiday period is optimally managed.
Every year, increased mobility during Ramadan and Eid leads to a significant spike in data traffic. Whether for calls, messaging, or internet access, customers demand stable and reliable connections. To address this, Indosat has introduced Unparalleled Network Services Guaranteed, a network assurance initiative powered by cutting-edge technology to deliver top-tier performance. With AI, Indosat can predict traffic spikes, optimize network capacity, minimize downtime, and accelerate issue resolution.
Vikram Sinha, President Director and Chief Executive Officer Indosat Ooredoo Hutchison, emphasized the vital role AI plays in Indosat’s transformation into an AI-driven technology company.
As part of this innovation, Indosat has introduced INFINITE (Intelligent Network for Innovative and Transformational Experience) by Indosat, a network operating system powered by AI and cognitive learning. With INFINITE, customers can enjoy more stable, faster, and more secure communications anytime, anywhere.
AI as a Catalyst for National Digital Transformation
Indosat’s commitment to AI goes beyond telecommunications. The company is making significant investments in building a broader AI ecosystem in Indonesia. In partnership with NVIDIA and Accenture, Indosat is actively developing a full stack sovereign AI infrastructure, ensuring that AI technologies are developed independently using local infrastructure, data, and talent.
Through its AI Factory and initiatives like GPU Merdeka, Indosat delivers accessible AI solutions for various sectors, from startups to government institutions. Indosat is also committed to developing future digital talent, aiming to train one million individuals by 2027.
Investing in AI is not merely a technological strategy, it is part of a long-term vision to strengthen national competitiveness. With AI sovereignty, Indonesia can control and direct how this technology is used to serve national interests, including in finance, healthcare, and education. The strategic collaboration between Indosat, NVIDIA, and Accenture paves the way for industries in Indonesia to adopt AI more rapidly, positioning the country not only as a user but also a creator of transformative technologies that drive economic and social progress.
Amid the Ramadan and Eid momentum, AI is more than just a tool to boost connectivity, it is a key enabler in accelerating Indonesia’s digital transformation and unlocking new opportunities for all segments of society.
Vikram Sinha, President Director and Chief Executive Officer Indosat Ooredoo Hutchison
AI not only enhances our customer's digital experience, but it also forms the foundation of Indosat’s journey toward becoming an AI Native TechCo. Through AI, we ensure that every customer, wherever they are, enjoys the best connectivity to support their activities during Ramadan and Eid. We want to build AI developed in Indonesia, by Indonesians, and for Indonesia. Together with NVIDIA and Accenture, we are ensuring that AI becomes the foundation for a more advanced future for Indonesia.