Tencent Cloud and TrueWatch have announced a partnership to launch what is said to be Indonesia's first multi-cloud SaaS observability platform.
The collaboration between Tencent Cloud, the cloud business of global technology company Tencent, and TrueWatch, a Singapore-based unified monitoring platform provider will, the partners say, enable TrueWatch to deploy its innovative observability platform within Tencent Cloud's Indonesia Availability Zone, ensuring low-latency access, robust security, and compliance for Indonesian enterprises.
An availability zone is a physical internet data centre (IDC) of Tencent Cloud with independent power supply and network in the same region.
TrueWatch says its platform consolidates monitoring tools into a single pane of glass, simplifying complexity and providing full cost transparency. Through this partnership, TrueWatch will leverage Tencent Cloud's local data centre infrastructure to launch Indonesia's first multi-cloud SaaS observability platform, empowering enterprises with real-time monitoring, analytics and cloud-native observability tools across multiple cloud environments.
By deploying on Tencent Cloud's Indonesia Availability Zone, TrueWatch says it has achieved high availability and reliability for its observability platform, ensuring a 99.99% uptime SLA for its enterprise customers.
It also says that with Tencent Cloud's advanced cloud resources, global infrastructure, and availability zones, TrueWatch has cut infrastructure setup and deployment time by 50%.
In addition, hosting its observability platform on Tencent Cloud's globally certified infrastructure ensures compliance with local data protection regulations in key markets, including Indonesia, Singapore, Europe, and North America.
Mike Loong, Executive Director of TrueWatch, describes the collaboration as “a game-changer for enterprises struggling with fragmented cloud environments” and says that Tencent Cloud's robust infrastructure “allows us to deliver a unified observability platform that not only simplifies complexity but also aligns with Indonesia's data sovereignty needs”.