Bouygues Telecom has selected DataMiner to enhance operational efficiency and optimise service quality for its IPTV/OTT offerings.
Bouygues Telecom will benefit from streamlined monitoring and incremental availability of its IPTV/OTT video services, which the company offers alongside its broadband and voice offerings across fibre and 4G/5G mobile networks.
At the heart of the service is Skyline’s provision of east-west visualisation for every channel service, enabling the comprehensive presentation of data related to service acquisition, coding, packaging, and status for both IPTV and OTT playouts. This allows Bouygues Telecom to detect and localise any issues, ensuring an optimal playout and customer experience.
Isabel Morant, TV Platform Operations Manager at Bouygues Telecom, said: “We are committed to evolving our operations to deliver incremental value for our customers and shareholders. Skyline’s DataMiner provides us with a consolidated view and actionable insights, accelerating incident detection and resolution, and ultimately improving service uptime.”
“With DataMiner, Bouygues Telecom joins a growing community of service providers harnessing our capabilities to revolutionize their operations,” added Dominique De Paepe, Market Director Service Provider at Skyline Communications. “We look forward to supporting Bouygues Telecom as they continue to drive operational excellence and innovation.”
Skyline product is also used by Ziggo, Voo, Sky, HBO, France Televisions, amongst others.