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'SAMENA Daily' - News

CST publishes the Roads Index Report 2024 on telecom service quality in Saudi Arabia's roads

​​The Communications, Space and Technology Commission (CST), in collaboration with the Ministry of Transport and Logistic Services (MOT), has published the Roads Index Report 2024, which provides indicators for telecom services performance on both major and secondary roads in Saudi Arabia, with the aim to boost competitiveness in providing the best services to users and enable stakeholders to view the performance of telecom networks across Saudi Arabia.

The updated Roads Index Report now includes indicators on telecom services and internet coverage, as well as rates for successful calls and acceptable internet speeds. It also provides a quality index for video streaming platforms on primary roads designated as '11' and secondary roads marked as '222'.

The report revealed that telecom service coverage on Saudi Arabia’s primary roads has reached 99%, with the same coverage level on secondary roads. This extensive coverage is due to the efforts of the telecommunications providers such as Saudi Telecom Company (STC), Mobily, and Zain each of which equally holds the top spot with a 99% coverage rate.

The report revealed that broadband internet coverage on primary roads in Saudi Arabia has reached 99%, with the same level of coverage on secondary roads. STC topped the list of telecom providers with a 98% coverage rate, while Mobily was second at 94%, and Zain third at 82% for primary roads. On secondary roads, STC again led with 98% coverage, Mobily followed with 97%, and Zain ranked third with 82%.

The report announced STC as the top telecom provider in call success rate index, with a 96% success rate, followed by Mobily with 95%, and Zain in third place with 90% on primary roads. For secondary roads, both STC and Mobily shared the top spot with a 95% call success rate each, while Zain ranked second with an 88% success rate.

The report also revealed that STC has won the top place in acceptable internet speed samples on primary roads, with 89%, followed by Mobily at 68% and Zain at 40%. While on secondary roads, Mobily became first with 74%, followed by STC with 73%, and Zain in third place with 39%.

The report also included a quality index for video streaming platforms on primary roads, with STC topping the list of providers at 76%. On secondary roads, both STC and Mobily were tied for first place with a score of 77%.



Source: https://www.cst.gov.sa/en/mediacenter/pressreleases/Pages/2024082801.aspx

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