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Delta takes fast, free Wi-Fi international

Delta has started rolling out fast, free Wi-Fi presented by T-Mobile on select long-haul international routes – a major milestone in the airline’s journey to bring reliable, streaming quality connectivity to its entire global fleet for free. Most transatlantic flights are expected to be in service with free Wi-Fi by the end of the summer.

Delta’s industry-leading Wi-Fi rollout is taking off internationally. Starting this summer, customers on select Viasat-equipped long-haul international flights can enjoy fast, free Wi-Fi presented by T-Mobile – bringing the airline one step closer to recognizing its goal of offering free Wi-Fi on its entire global fleet.

Today, free, streaming-quality connectivity is available on nearly 700 aircraft – more than 90% of Delta’s domestic mainline fleet – and the airline expects the vast majority of customers will have access to the product by the end of the year.

“As we continue to roll out fast, free Wi-Fi and the in-flight experiences it powers, we’re able to serve customers travelling both domestically and internationally in new, in-the-moment ways,” says Ranjan Goswami, S.V.P. – Customer Experience Design. “The scale at which we’re bringing free Wi-Fi to customers is unmatched in the airline industry, and it’s a testament to the incredible efforts of Delta teams across the business that have expertly navigated an extremely complex rollout.”

What’s Next

To ensure Delta is delivering the premium service customers expect, the airline is rolling out fast, free Wi-Fi on Viasat-equipped widebody aircraft on a route-by-route basis. Additional routes will be phased in as high-quality, reliable service becomes available. This strategy mirrors the approach taken with domestic installations in 2022.

As free Wi-Fi rolls out internationally, the international Wi-Fi portal will not require a SkyMiles log-in initially. Later this year, all Viasat Wi-Fi-equipped aircraft will officially convert to the personalized Delta Sync Wi-Fi experience unlocked by customers’ SkyMiles memberships for exclusive onboard experiences and offers.



Source: https://www.air101.co.uk/2024/08/delta-takes-fast-free-wi-fi.html

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