Etisalat is one of the largest telecommunications companies in the
world and the largest operator in the Arab world headquartered in the UAE (as
per Financial Times 500 March 31, 2008). We operate in 17 countries across
Asia, the Middle East and Africa, in markets
with a combined total population that exceeds 1.7 billion people with
international subscriber base that has exceeded 80 million. We are
comprehensive telecommunications provider offering a one-stop shop for mobile
and fixedline voice and data services to individuals, enterprises and
international telecommunications companies, ISPs, content providers and mobile
operators. Our offerings include a variety of hi-tech managerial and technical
services, and training to the telecommunication industry, while bringing new
technology to customers all over the Middle East, Asia and Africa.
Etisalat is the major internet hub in the Middle East,
responsible for internet, voice, mobile broadband, roaming and corporate data
services. We are also a major investor in Thuraya, one of the world’s leading
satellite geo-mobile communication systems which provide coverage across
two-thirds of the planets surface. Our 510 international roaming agreements
enable our customers to enjoy BlackBerry®, 3G and voice roaming services, with
Points of Presence in Frankfurt, Singapore, London,
New York, Amsterdam
As of December 2008 Etisalat UAE reported 7.30 Million mobile
customers Fixed line customers, 1.36m Internet customers at 1.15. This placed
the UAE amongst the most highly penetrated markets. We are proud to be part of
this success and continue supporting this growth with the best network and
widest coverage in the region. Whether our customers are a large or small
business, homeowner or an individual consumer, they all enjoy convenience,
great value, constant innovation and the best customer service that provides
the experience and opportunities they deserve. We constantly strive to reward
our customers with the best promotions and pricing plans.
Today, our size and reach are helping us to create synergies
between our operations which enable us to efficiently sustain our growth.
Etisalat will continue to extend people’s reach by providing the services and
technologies that enable individuals and businesses around the world to
communicate and outperform their competitors. Etisalat will continue to succeed
with its operations, using the wealth of experience and knowledge in all
telecoms related services that it has gained over the past three decades to provide
superior value and quality for both its customers and shareholders.
has been able to maintain, and in certain spheres improve on, our growth
trajectory in terms of financial and operational parameters. Etisalat has
registered 22% growth in revenue and 19% in our profits against those of the
last fiscal year. On a compounded annual growth rate (CAGR), group revenue and
net profit have both grown by 26% over the last four years.
international telecom market offers infinite potential for expansion. Etisalat
has and will continue to tap UAE market with emphasis on opportunities in the
Middle East, Africa, South Asia and Europe.
This strategy, as a means of rapid growth, will more than offset the
anticipated impact of competition in the UAE.
exposure in highly competitive global markets will provide the experience and
essential know-how to make operations more efficient, more effective and expand
the range of opportunities, thus rewarding our customers with world-class
services. We recently acquired green-field licenses in Saudi Arabia (Mobily), Sudan (Canar), Egypt
(Etisalat Misr), Tanzania
(Zantel) and Afghanistan
(Etisalat Afghanistan), India (Swan Telecom), Nigeria
(Etisalat Nigeria EMTS) and have made investments in incumbent operators in
Pakistan (PTCL), Indonesia
and West Africa (Atlantic Telecom).
Etisalat Services is a new holding company
for many of Etisalat’s most exciting ventures. e-Real Estate, e-Facilities
Management, e-marine, e-Academy, Ebtikar, EDCH and Yellow Page Directory
Services now fall under this banner. Other activities such as Project
Management could follow. The objective of creating this company is to foster an
environment for Etisalat’s non-core businesses to renew their entrepreneurial
focus, promote efficiency, improve customer service and enhance shareholder