Strategy & Business Planning Sr. Manager
Zain Jordan

Mervette M. Al-Shihabi is the Strategy & Business Planning Senior Manager at Zain Jordan. In July 2009, Miss Al-Shihabi was appointed by Zain Levant CEO as the “Project Manager for Merger Integration Project between Zain Jordan & Jawwal Palestine”. In this post, Miss Al-Shihabi led and mobilized the launch of all the strategic initiatives between the two countries in Jordan and Palestine. Prior to her new post in Strategy & Business Planning at Zain, Miss Al-Shihabi was the International Roaming Business Development Manager at Zain Jordan for 5 years until December 2008, during which she was able to streamline the division towards increased profits and sustained improvements. She increased the roaming division's profits from USD$ 10 million in 2003 to USD$ 45 million in 2008 despite the fierce competition in the Jordanian market. Additionally, and due to her wealth of experience and a long record of achievements in the commercial, operational and business development activities in International Roaming both locally and regionally, Al-Shihabi was appointed as the “One Network Project Manager” for Zain Jordan in Jan 2007 and “One Network Project Manager” for Zain Middle East in April 2008, leading the commercial launch of the successful “Zain One Network” project. She also led the commercial launch of the “In-flight Roaming Services” project for 23 operations under the Zain Group. Al-Shihabi also worked for one of the main computer and information systems suppliers in Jordan (distributors for Apple Macintosh, Compaq, and Silicon Graphics computers) helping corporations in downsizing their computer operations and providing solutions in the fields of high-end graphics. Furthermore, Miss Al-Shihabi has 10 years of experience in training on a local, regional, and international level. She is a certified trainer who worked for an international consultancy firm in Stockholm-Sweden, providing international programs in project management for international professionals.